Rider Resources



Getting started is as easy as calling 623-282-9300 and answering a few questions to become registered. From there, you are entered into our database and can begin requesting transportation services.

Northwest Valley Connect provides free or low-cost transportation in the cities of Sun City, Sun City West, El Mirage, Youngtown and portions of Peoria and Surprise.


Complete the Online Rider Registration Form below and one of our Call Center Representatives will contact you within a week to review your registration and get you enrolled if you qualify for our services.

  • For a small fee, residents of El Mirage are able to have their Lyft rides scheduled and coordinated by NVC.
  • In addition to Lyft, we provide transportation in NVC accessible vehicles for residents who are disabled and cannot utilize the Lyft program for the same low fee of $2.00 each way.
  • Rider must give 2 days notice to place a ride request


  • Rider must give 7 days notice to place a ride request


    Rider will be notified 3 days in advance of their date request to confirm if a volunteer is available for them.

Rider Enrollment

Online Registration

IMPORTANT: You must be 65 or older to enroll.

Step 1 of 2


MM slash DD slash YYYY
Preferred Contact Method(Required)
Mailing Address (if different from residence)

Emergency Contact

Emergency Contact Name(Required)
What type of rides will you be primarily using Northwest Valley Connect for?(Required)
Please check all that apply.
If you utilize a wheelchair, can you self-transfer and walk independently?
Do you require physical assistance?(Required)
Do you have ADA certification?(Required)
Please check all that apply.
Mobility Aids(Required)
In order to better serve you, please check all that apply.

Rider Demographics

The data requested on this page is for statistical purposes only and helps NVC to obtain foundation and government funding to keep our programs running.

Marital Status
Military Status
This information may help you qualify for a low-income program and also helps us by providing statistics for grant applications.
Household Income (Annual)

Call Today to Learn More about Our Services

At FSL, we are dedicated to providing the support necessary for our clients and their caregivers. We understand that to continually provide the best services possible we must continually innovate and modernize. However, we also believe our unchanging core values

been key to our clients’ health and FSL’s success. For more information about our services and the kind of individualized care we can offer you, give us a call at 602-285-1800 and speak with one of our trained professionals.